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Learning Objectives

2 minutes reading
Use "used to" to describe past habits and states that are no longer true
Form negative and question structures with "used to"
Contrast past and present situations in professional contexts
Discuss process changes, evaluations, and workplace evolution
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Key for this lesson

"Used to" describes past habits or states that are no longer true. It emphasizes the contrast between then and now: "I used to work in an office, but now I work from home."

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Grammar Explanation

4 minutes reading
Used to + base verb

Past Habits & States (No Longer True)

Subject + used to + base verb

Positive: I used to work in sales.

Negative: I didn't use to work remotely.

Question: Did you use to travel for work?

before in the past years ago when I started
Contrast with Now

Then vs Now Pattern

Used to + verb... but now + present

Example: "I used to commute daily, but now I work from home."

Example: "We used to use spreadsheets, but now we have a CRM."

but now these days nowadays currently
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Common Confusion

"Used to" (past habit) vs "be used to" (be accustomed to) vs "get used to" (become accustomed to). This lesson focuses on "used to" for past habits only.

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Context & Professional Usage

5 minutes reading

Professional Context (70%)

🔄 Change Management: "We used to do everything manually."
📈 Process Evolution: "The team used to meet weekly; now we meet daily."
📋 Performance Reviews: "She used to struggle with deadlines, but she's improved."
🏢 Company History: "We used to be a small startup."
💼 Career Progression: "I used to work in a different department."

Everyday Usage (30%)

🚗 Lifestyle: "I used to drive to work."
🏠 Living situation: "I used to live in Paris."
Habits: "I used to drink a lot of coffee."
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Business English Examples

6 minutes reading

Correct Professional Usage

"We used to hold monthly meetings, but now we meet bi-weekly."

Past habit contrasted with present

"I didn't use to enjoy public speaking, but I've improved."

Negative - past state no longer true

"Did the company use to have an office in London?"

Question form - note "use to" not "used to"

"The department used to be much smaller before the merger."

Past state - used to + be

Common Business Mistakes

"I use to work in marketing."

Use: "I used to work..." (always "used to" in positive)

"I used to work here since 2010."

Use: "I've worked here since 2010." (still true = Present Perfect)

"Did you used to manage a team?"

Use: "Did you use to manage...?" (base form after did)

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Professional Listening Exercise

6 minutes

Listen to Maria, an HR Manager at a tech company called InnovateForward, explaining a new hybrid work policy to employees:

🎵 Audio: New Hybrid Work Policy
Ready
0:00 / 0:00
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Speed:

Maria: Good morning, everyone. Welcome to our quarterly All-Hands meeting. Before we get to the project updates, I need to talk about our new hybrid work policy, which starts next month. I know there are a lot of questions, so let's clarify the main points.

Maria: First, everyone has to come into the office at least two days a week. You can choose which days, but you must register them in the HR portal by the end of this month. This is a mandatory step. Your team lead is allowed to request your presence for important meetings, so please coordinate with your team.

Maria: Now, regarding office conduct. When you are here, you must wear your ID badge at all times. It's a security requirement. You mustn't use personal devices on the company's secure Wi-Fi network; you have to use the guest network for that. We are very strict about this. Also, for security, you can't let anyone into the building without a badge, not even a colleague. They have to use their own.

Maria: You are allowed to book a hot-desk for the days you come in, and you're also allowed to use the collaboration spaces freely. However, you mustn't leave personal items on desks overnight. The cleaning crew needs clear spaces.

Maria: Finally, a quick note on expenses. If you work from home, you are allowed to claim up to $20 a month for internet costs. You have to submit receipts through the normal expense portal. Any questions? Please ask your direct manager first. Thank you.

Question 1: What is the main purpose of Frank's conversation with Anna?

💡 Hint: Listen for Frank comparing past and present throughout the conversation.

Question 2: According to Frank, what did the main operations floor use to look like?

💡 Hint: Listen for "used to be" when Frank describes the operations floor.

Question 3: How were shipments managed in the past?

💡 Hint: Listen for "log all our shipments on paper" and "filling out forms".

Question 4: Complete the sentence about managers' old beliefs: "The managers _______________ that you had to be in the office to be productive."

💡 Hint: Listen for "used to believe" when talking about remote work.
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Quick Comprehension Quiz

4 minutes

Choose the correct option for each situation:

1

Discussing past company policy: "We _____ require suits in the office, but now the dress code is casual."

A used to
B use to
C are used to
2

Asking about past experience: "_____ you _____ work in the finance sector?"

A Did / used to
B Did / use to
C Do / used to
3

Negative statement: "I _____ enjoy networking events, but now I find them valuable."

A didn't used to
B didn't use to
C not used to
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Professional Practice Exercises

7 minutes

Exercise A: Complete with the correct form of "used to"

1.

The company _______ (have) only one office in London.

💡 Hint: Positive statement about past state: used to + base verb
2.

We _______ (not/offer) remote work options before the pandemic.

💡 Hint: Negative: didn't use to + base verb
3.

_______ the team _______ (meet) in person every week?

💡 Hint: Question: Did + subject + use to + base verb?
4.

I _______ (work) in marketing, but now I'm in HR.

💡 Hint: Positive statement contrasting past with "but now"

Exercise B: Rewrite using "used to"

1.

In the past, our team worked from the office every day. (Rewrite with "used to")

💡 Hint: Replace "In the past, [subject] [past verb]" with "[Subject] used to [base verb]"
2.

Before, we didn't have flexible hours. (Rewrite with "didn't use to")

💡 Hint: Replace "Before, we didn't [verb]" with "We didn't use to [base verb]"
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Speaking Preparation

4 minutes
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Preparation for Class

Practice contrasting past and present using "used to" structures.

💼 Task 1: Workplace Changes (Controlled - 1 min)

Complete these sentences about how your workplace has changed:

  • "We used to _______, but now we _______."
  • "I didn't use to _______, but now I _______."
  • "The company used to be _______, but now it's _______."
📊 Task 2: Career Journey (Guided - 2 min)

Describe how your role or career has evolved:

  • What did you use to do when you started your career?
  • What skills didn't you use to have?
  • How has your industry changed? What did companies use to do differently?
🔄 Task 3: Discussion (Free - 1 min)

Discuss with your teacher:

  • What aspect of your work life used to be better? What's better now?
  • How did your industry use to operate before technology changed it?
Module 1 Complete!

You've completed Module 1: Past and Present Experiences.
Key structures: Present Perfect (for/since, already/yet), Past Simple (specific times), Used to (past habits)
Next: Module 2 - Talking About the Future

Next lesson →