In business, we ask questions to get information. The structure of our question changes depending on what information we need.
We use subject questions when we want to know who or what did the action. The question word (Who or What) is the subject of the sentence.
Question Word (Who/What) + Main Verb + (Rest of sentence)?
To ask about the person or thing that performs the action.
We use object questions when we know who did the action, but we want to know about the person or thing that receives the action.
Question Word (Who/What) + Auxiliary Verb (do/does/did) + Subject + Main Verb?
To ask about the person or thing that the action happened to.
"The No Auxiliary Rule." If the question word (Who/What) is the subject, you do not use an auxiliary verb like do, does, or did.
Maria: "Good morning, team. Welcome to our post-launch meeting for Project Apollo. Overall, it was a success, so well done everyone. But we need to review a few things. Let's start with the final client report. Who sent the final version to Ms. Evans? I have a copy, but I want to be sure she has the very latest one. Ah, David, you did? Perfect, thank you.
Now, let's talk about launch day. We had a small issue in the morning. What happened exactly with the website server? It was offline for about 10 minutes, which was a little stressful. I know the IT team responded fast. Who fixed the problem so quickly? Please pass on my thanks to them.
Now, for the best part: client feedback. It's mostly very positive. What did they like the most? I have some notes here. And who did their lead designer speak with on our team? I believe it was Sarah. The feedback on the user interface was excellent. Actually, what created the most positive buzz on social media? I think it was the new color scheme.
Looking ahead to Phase 2. We need to decide roles. Who will lead the next stage of development? We need a clear project manager for this. And what does that person need from the rest of the team? We should prepare a list of resources. One last thing before we finish. We need to schedule a follow-up call with the client. Who wants to prepare the meeting agenda? Okay, Liam, that's great. Thank you, everyone."
Maria asks: "______ the next stage of development?"
Instructions: Put the words in the correct order to make a business question.
1. the invoice / sent / ? / Who
2. do / What / you / need / ?
3. happened / to the files / ? / What
4. did / contact / Who / you / ?
5. the project / manages / ? / Who
Instructions: Match the questions (1-4) with the correct answers (A-D).
1. Who called the client this morning?
2. What caused the technical delay?
3. Who did you meet at the event?
4. What will you do next?
Instructions: Change the statement into a question about the underlined part. Use Who or What.
Someone broke the printer.
Question:
John needs a new company phone.
Question:
The manager interviewed Anna and Tom.
Question:
The new software created a problem for the team.
Question:
Instructions: Look at a simple team chart (or imagine one). Ask your teacher questions to understand who does what. Use both subject and object questions.
Preparation Tips:
Instructions: Imagine a project delivery was late. You need to call a colleague to find out what happened. Prepare questions to ask.
Preparation Tips:
Instructions: Imagine you are meeting a new team member for the first time. Your goal is to be friendly and find out about their role. Prepare a short conversation.
Preparation Tips: